Livraison et cueillette à notre atelier

Retour et échanges


Delivery and pick-up at our workshop

    Orders should be received within 3 to 10 business days. Contact us by email if the deadline is not respected and for your special requests
    If you choose “in-store pickup”, you can pick up your order at our workshop: 2019 Moreau # 104, Montreal, Qc., H1W 2M1. We will contact you by email as soon as your order is ready and make an appointment for pickup.
Quebec : 10$
Ontario : 15$
Rest of Canada : 20$

Refund and exchange

    Clients requesting a refund or exchange must contact us via email for approval. The merchandise must be returned along with a copy of the invoice and authorization number. Products returned without an authorization number will be rejected and returned to you at your cost.
    The client is responsible for the shipping costs in the case of a return or exchange.
    All merchandise must be in its original packaging and resalable in order to be exchanged or refunded.
    Exchanges or refunds may be requested within 14 days of receiving the merchandise.
    Exchanges will be processed according to their stock availability. You will be notified by email or telephone in the case of a back-order.